Navitus believes that effective and efficient communication is the key to ensuring a strong working relationship with our participating pharmacies. We understand that as a health care provider, you play a key role in protecting the health of our members. The Pharmacy Portal offers 24/7 access to plan specifications, formulary and prior authorization forms, everything you need to manage your business and provide your patients the best possible care.

**Important Notice Regarding Claims Processing**

• What: Navitus will be scheduling routine maintenance. All systems, including adjudication, will be unavailable during this time period. ALL attempted claims submission during this time will be rejected with a NCPDP code 99: System Unavailable
• When: Sunday, September 27, 2020 from 2:00 a.m. - 6:00 a.m. CST

Please resubmit claims after 6:00 a.m. Central Time on Sunday, September 27th.

Thank you.